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Crash reports

LordLobster's Photo LordLobster 02 Mar 2016

Hi,

 

this is probably my bad, but I can't find information on where to send crash reports. The game just hard crashed and asked me to send the crash report in.

 

Unfortunately, it died before it could tell me where to send the stuff ;)

 

Can anyone point me to that information?

 

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gonzaloaog's Photo gonzaloaog 03 Mar 2016

Once my game crashed while loading a saved game and didn't show me the option to send a crash report.
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Idinyphe's Photo Idinyphe 03 Mar 2016

@LordLobster

I opened a ticket on the ticket system and sent the crashreport files. They took it and advised me to send a DxDiag output. So I think you should do that in advance as they will ask you anyway.

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LordLobster's Photo LordLobster 03 Mar 2016

Thanks Idinyphe, that was exactly the pointer I needed.
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Idinyphe's Photo Idinyphe 03 Mar 2016

@LordLobster

 

Maybe they should put a "sticky" post into every language forum how to deal with crashreports. Might be a good idea...

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